FAQ

Domestic:

Custom orders take 4-6 weeks to create excluded sales & high volume seasons. After jewelry is made we will ship in 1-2 days. We offer Free shipping on all orders over $100. 

Your tracking number will be sent automatically through a confirmation email. Please allow 48 hours before checking the status of your shipment as the system requires some time to update.

International:

Shipping is $20 US for all international orders 

Yes, we only use 18k gold, real .925 sterling silver, or brass. All of our products are thoroughly tested for quality and durability before, during and after production.

No, our products are 5 times PVD coated in 18k Gold, which is the highest quality of plating method available. This process allows our gold plated jewelry to last longer than any typical gold plating you may be used to. 

We do not accept returns on custom jewelry. All sales are final 

Yes, the nameplates are dipped in a thin layer of 14k gold. Note: Nameplates can wear over time. Please refer to our Nameplate proper care section below to ensure sustainability. 

*Applies to Nameplate jewelry ONLY! 

Hand made nameplates are very unique & sensitive pieces they need to be cared for properly for sustainability. 

In Order to keep hand crafted 14k Gold plated Custom Nameplates in great condition. 

-Keep your nameplate stored in DAR box or jewelry pouch after each wear.

DONT:

-Wear it in water, or get it wet 

-Throw the jewelry around carelessly

-Spray perfume directly on jewelry

-Put Nameplate on after cosmetics have been absorbed.

If you make a mistake & wear it in water, and the color is fading – ITS NO BIG DEAL. You can take it to any jeweler and get it re-dipped in 14k. 

I ALSO REDIP FOR FREE within the first 60 days. After 60 days it will require a fee. Please contact us for more info